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Accounts & Privacy

  • It is easy to create an account. You just need to go to https://store.unboxingtreatment.com/my-account/ and type in your desired email address and password. Then, click “Register”.
  • With an account, you can save your default billing and shipping address, as well as payment details for faster checkout. You can also find your ongoing or past orders on our store.
  • Please remember to use a stronger password for better security.
  • In Unboxing Treatment, we value our customers’ (your) personal information very much. We only collect those information for billing, shipping and website maintenance purposes. For more details, you can take a look at our Privacy Policy.

Orders & Shipping

  • As most of our products are manufactured on demand, it takes some time to make and ship the products to you. This process may take from 1 day to 3 days.
  • An email will be sent to you if the order status changes. Thank you for your patience.
  • In our store, we have implemented both Paypal and Stripe payment gateways. We are able to accept most of the major credit cards and debit cards, including through Google Pay and Apple Pay. You can read our Shipping Policy for more information.
  • The shipping time will depend on your location and the chosen shipping methods. It can take from 2 days up to 20 days to arrive. You can always choose Expedited Shipping, if you need the product to arrive sooner. You can find more information at our Shipping Policy page.
  • We do ship internationally. Just enter your address during check out and choose the desire shipping method.
  • Please be reminded that the orders may be subject to import taxes or custom duties from the destination country. For more information, you can read our Shipping Policy page.

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Hope you can solve the issues from the above answers. Feel free to contact us at support@unboxingtreatment.com, if you have any inquires.